Guide · Selling your unused gear
Writing an honest condition description (with template)
A fill-in template for describing a used item on Bids Kenya: what to include, how to describe flaws and what to avoid, so buyers trust you and disputes are rare.
A good description answers the questions a buyer cannot ask before bidding. It also protects you if something is later disputed.
Template
Copy this and fill it in:
- What it is: brand, model, size or specifications.
- Age and use: how long you have had it and what you used it for.
- What works: everything you have tested, in plain words.
- What does not: every fault, mark or missing part, even small ones.
- What is included: charger, cables, box, accessories.
- Delivery: whether collection is possible, and who pays for delivery.
Do and do not
- Do say what you have not tested instead of guessing.
- Do match the description to the photos.
- Do not call something “like new” if it is not. New and new-in-box items are not allowed at all.
- Do not hide a fault. Selling “as-is” never excuses undisclosed defects.
Frequently asked questions
Can I edit my description once the auction is live?
No. Corrections go through an administrator and are recorded, so write it right the first time.
What happens if a buyer says the item is not as described?
They can report a problem from their order. An administrator reviews the evidence and payment to you is held until it is decided. An honest, detailed description is your best protection.
Related
Ready to list your item?
Listing is free. An administrator reviews it before it goes live.